With a fleet of connected air conditioning and heating devices deployed in the market, Johnson Controls - Hitachi (JCH) has taken the next step in their journey toward digital transformation: leveraging IoT data to improve service and maintenance offerings to customers and enhance their own sales and marketing efforts with deep insights on customer behavior. 


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April 23-27, 2018

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How to deliver a seamless smart home service customer  experience?

How to reduce customer churn and facilitate faster adoption?

How to lower the operational costs while increasing the quality of customer service?

How to increase the benefits derived by the 
homeowner and improve ARPU over time?

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Enabling high touch equipment data
exploration for Johnson Controls - Hitachi

Case Study
Enabling high touch equipment data exploration for Johnson Controls - Hitachi